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ConversaFlows: messaging features and setup
A WhatsApp conversation workspace where AI and a human team manage customer and lead conversations together.
Tool by the Otomatzia editorial team · source content checked on
Overview
ConversaFlows is a messaging workspace in which an AI agent handles WhatsApp conversations with customers, identifies leads and asks the next question in the conversation. You can stop the AI at any moment and switch to manual handling, or ask it for a suggested message that you edit. It suits businesses that receive inquiries on WhatsApp and want someone to answer immediately and move each conversation forward, without giving up human control.
Features
- Automatic AI replies in WhatsApp conversations with customers and leads
- Lead identification and follow-up questions that move the conversation forward
- An immediate switch to manual handling, or to a draft the AI suggests and you edit
- AI insights and a conversation summary with the relationship trend and the next step
Business uses
- A first reply to new WhatsApp inquiries outside business hours
- Moving a sales conversation forward in stages, with a handoff to a person when the lead is ready
Getting started
- Request access through the website and check which WhatsApp numbers can be connected.
- Give the agent a description of your business and the communication style you want.
- Run trial conversations and check when the AI answers alone and when it hands over to you.
What to check
- The website is in English, so confirm full Hebrew support before rollout.
- Check what happens to conversation data and to the business number, and what usage costs, before connecting a live number.
Sources to check next
Vendor features and prices change. Confirm details on the linked official pages before you rely on them.