Zap
A Zap is a process in Zapier that connects apps to automate repetitive tasks. It consists of a trigger that starts it and one or more actions that run after the trigger.
On this page
Source content checked . English translation published 2026-10-27.
In business automation
A Zap is a process in Zapier that starts with a trigger and continues with actions. Build it around one clear business outcome so it is easy to check and update.
Examples
These examples illustrate a possible workflow. Adapt the connections and rules to your own systems.
Business process example
A new form submission starts a Zap that looks up a contact and adds a follow-up task. The team checks both an existing submission and a new one to make sure duplicate contacts are not created.
Relevant tools
- Zapier
- Zaps connect events and actions across apps; available features and run frequency depend on the integration and account.
What to check
- Changing a trigger or form fields can change the data passed to actions. Recheck after every change to the source.