STT
A speech recognition system (STT or ASR) is a computer system that decodes human speech and converts it to text. The input may come from a microphone, a phone call, or another audio source.
On this page
Source content checked . English translation published 2026-10-27.
In business automation
Speech recognition turns audio into text that can be searched, summarized, or passed to a workflow. Accuracy for dates, names, and numbers can matter more than fluent transcription of a general conversation.
Examples
These examples illustrate a possible workflow. Adapt the connections and rules to your own systems.
Business process example
A coordination call is transcribed, and tasks and a meeting time are extracted from it. Before the calendar is updated, the user confirms the date the system identified, especially when a relative date was spoken or there was background noise.
Relevant tools
- AssemblyAI
- Transcription and audio analysis services that can be integrated into call processing workflows.
What to check
- Check language support, speaker separation, and errors in numbers. Do not create a commitment based on an unchecked transcript.