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POS

A point of sale is the time and place where a retail transaction is completed: the merchant calculates the total, the customer pays, and a receipt may be issued.

Source content checked . English translation published 2026-10-27.

In business automation

A point-of-sale system can feed inventory, customer relationship, and reporting automations. The integration should distinguish sales, cancellations, and returns so that data is not updated as if they were all the same event.

Examples

These examples illustrate a possible workflow. Adapt the connections and rules to your own systems.

Business process example

A checkout transaction updates the inventory system. When a product is returned, the process receives a separate event and updates the records according to the business's policy, instead of adding the transaction to the sales report again.

Relevant tools

Shopify
A commerce and point-of-sale setup can integrate with order and inventory management. Compatibility depends on the existing products and integration.

What to check

  • Check that product codes match between the point-of-sale system and the store. The same product name can hide different sizes or variants.

Related terms

Sources