Error handling
Rules that define how a process responds to a failure, which details are retained, and whether it stops, retries, or escalates for handling.
On this page
Source content checked . English translation published 2026-10-27.
In business automation
Error handling is part of the business process. Distinguish between a temporary issue, missing data, and an authorization failure, because each requires a different response and owner.
Examples
These examples illustrate a possible workflow. Adapt the connections and rules to your own systems.
Business process example
A lead import routes invalid email addresses to a correction queue, retries temporary failures, and alerts an operator when authorization has expired. Valid records continue only if they do not depend on the failed result.
Relevant tools
- Make
- You can design error handling routes in scenarios and retain information for follow-up.
What to check
- Do not mark every failure as handled just to finish a run successfully. Preserve a status that lets the team see what is still open.