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Dead-letter queue

A separate queue for messages that were not processed successfully under the system's retry policy, so they can be reviewed and handled.

Source content checked . English translation published 2026-10-27.

In business automation

The queue separates exceptions from routine work. It is useful only when there is monitoring, ownership, and a process for returning a message to processing after a fix, without duplicating an action that already succeeded.

Examples

These examples illustrate a possible workflow. Adapt the connections and rules to your own systems.

Business process example

An order event repeatedly fails because a product code is missing. It is moved to an exception queue with the reason and order ID. After the mapping is fixed, it is returned to processing in a controlled manner.

Relevant tools

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You can connect a workflow to a queue service or build a persistent exception queue; this is not an automatic built-in queue for every node.

What to check

  • Do not let the queue become a forgotten storehouse. Set an alert, retention period, and check for effects that already occurred before the failure.

Related terms

Sources