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Digital signature

A digital signature is a cryptographic method intended to verify the authenticity and integrity of a digital message or document. A valid digital signature indicates with a high degree of confidence that the message or document has not been corrupted or forged: it was created or sent by a known party and was not changed by a third party after signing, or otherwise tampered with.

Source content checked . English translation published 2026-10-27.

In business automation

A digital signature confirms that a document came from a known party and was not changed after signing. In automation, it appears in agreements, customer approvals, and file transfers between systems, not as decoration on a PDF.

Examples

These examples illustrate a possible workflow. Adapt the connections and rules to your own systems.

Approving a service agreement

A customer signs an agreement through a secure link. Only after the signature is verified does the automation open a case in the system and send a copy. A document without a valid signature remains pending and is not treated as consent.

Relevant tools

Docusign
The service manages agreements and signatures; check what evidence is retained before automatically proceeding to the next step.

What to check

  • A scanned signature image is not a verified digital signature and may not meet the organization’s requirements.

Related terms

Sources