AI
Artificial intelligence is the ability of technological systems and computers to simulate aspects of human intelligence, including learning, reasoning, problem-solving, and visual or linguistic perception. Unlike software that follows a fixed set of instructions, these systems identify patterns in data and adapt to changing circumstances.
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Source content checked . English translation published 2026-10-27.
In business automation
AI adds capabilities such as classification, prediction, and content generation to a workflow. It is useful when input varies, but clear business rules should remain rules rather than being left for a model to guess.
Examples
These examples illustrate a possible workflow. Adapt the connections and rules to your own systems.
Business process example
Images of service documents are classified by type so they reach the right team. Arrival date and the service agreement are then checked against fixed rules that determine processing order.
Relevant tools
- Google Document AI
- Combines learning and document processing capabilities to turn unstructured input into useful data.
What to check
- Separate probabilistic decisions from binding rules. Measure errors by type, not only as an overall success rate.