Generative AI
Generative artificial intelligence is a term for systems that produce new content (text, images, code, and more) instead of only retrieving existing information.
On this page
Source content checked . English translation published 2026-10-27.
In business automation
Generative AI is useful for preparing drafts, summaries, and new content based on input. When the output goes to a customer or changes business information, draft generation should be separate from approval and execution.
Examples
These examples illustrate a possible workflow. Adapt the connections and rules to your own systems.
Business process example
After a sales meeting, a summary draft is created with commitments and tasks. The salesperson checks that the price and date are correct, then approves sending a follow-up message to the customer.
Relevant tools
- Claude
- Can help create text and summaries; automatic integration into a system requires a suitable connection and result verification.
What to check
- Do not mark a generated draft as an approved commitment. Clearly indicate what was checked and who approved it.