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Zep: agent building features and setup
Zep brings together business data, documents, and conversations to give agents the context they need to complete tasks, according to its official website.
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Overview
An agent that receives only the latest message lacks context about the customer and the business. Zep is described on its official website as a layer that brings together business data, documents, and conversations so agents have the context they need to complete tasks correctly. This guide does not add prices or integrations. Before connecting it, check the official website to see what is stored and where.
Features
- Bringing together business data, documents, and conversations
- Context for agents, according to the website
- Memory for AI agents
Business uses
- Providing a service agent with customer history
- Connecting internal documents to an agent's context
Getting started
- Visit the official website and read the current product description.
- Try the service with non-sensitive data before connecting it to a live process.
- Check the official documentation for how to connect and what limitations are published there.
What to check
- This guide's description is based only on the official website; check there for the current status.
- Do not send customer data before checking the official website to see what is stored and what the usage policy is.
- Check where information is stored before connecting customer data.
Sources to check next
Vendor features and prices change. Confirm details on the linked official pages before you rely on them.