Tines: automation features and setup

Overview

Tines suits workflows that combine information from multiple systems and require clear oversight. Use cases include security alert handling, IT requests, and internal finance and HR processes. The focus is on a workspace where teams can build while the organization controls access and AI use. For a pilot, choose a workflow that starts with collecting and enriching information, then add actions that change permissions or resources.

Features

• Build automations and agents for enterprise workflows.
• Tools for visibility, permissions, and governance around AI use.
• Connect security and IT workflows to handling paths that include team members.

Business uses

• Enrich a security alert with relevant information before an analyst reviews it.
• Route an employee request through the relevant approvals and systems.

Getting started

• Define a single event type and the information needed to make a decision.
• Connect read-only sources and present the result to the team without making automatic changes.
• After reviewing a sample, add approved actions with a clearly assigned owner for each exception.

What to check

• For security actions, carefully check what happens if an event is misclassified before allowing blocking or access revocation.
• Define which data may be sent to an external model and which must stay within the organization's environment.