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Novu: messaging features and setup
Open-source infrastructure for notifications and AI agent communication across user channels.
Tool by the Otomatzia editorial team · source content checked on
Overview
Novu connects products and AI agents with multi-channel notification workflows, an Inbox component, preferences and agent connections to chat channels.
Features
- Multi-channel notification workflows
- Inbox preferences and unread counts
- digests and rate limits
- AI agent channel connections
- human approval
- SDKs and workflow framework
Business uses
- Product and transactional notifications with an Inbox
- service agents in Slack or WhatsApp
- human approval before a sensitive action.
Getting started
- Add Inbox in React or run novu connect.
- Define a notification workflow.
- Connect channel providers.
What to check
- Separate Notify from Connect according to the use case.
- Account for channel configuration complexity.
- Check current pricing before production.
Sources to check next
Vendor features and prices change. Confirm details on the linked official pages before you rely on them.