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Botpress: agent building features and setup
A platform for building AI agents through a visual editor or code. It includes channel connections, a website widget, and tools for managing conversations and escalation to a person.
Tool by the Otomatzia editorial team · source content checked on
Overview
Botpress offers several ways to build: Studio for visual work, ADK in TypeScript for developers, and APIs for integration into an existing application. After building, you can connect the agent to an appropriate channel and customize Webchat on the site. The Desk layer is intended for tracking conversations and human intervention. Choose a development path that suits the team that will maintain the agent, not just the speed of creating an initial demo.
Features
- Studio for visual building and ADK for developing agents in TypeScript.
- Integrations with communication channels, tools, and services.
- Embedded Webchat and Desk for conversation monitoring and agent intervention.
Business uses
- A website support agent that gathers questions and sends complex cases to the team.
- A custom agent inside an application using APIs and connections to existing tools.
Getting started
- Choose a visual editor or a code-based path and define the agent’s boundaries.
- Build a conversation on one topic and connect only the tools it needs.
- Test the widget in Hebrew, error messages, and handoff to an agent on a mobile device.
What to check
- Check whether the required channel integration is available and what the connected external service costs.
- Do not stop at translating the welcome message. Also check empty states, conversation recovery, and system messages.
Sources to check next
Vendor features and prices change. Confirm details on the linked official pages before you rely on them.