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Automation Anywhere: automation features and setup
An enterprise automation platform that combines agents, predefined actions, and people in a process. It offers solutions for operations, service, and business departments.
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Overview
Automation Anywhere presents orchestration of AI alongside deterministic automations, meaning steps with predefined expected outcomes. This combination suits a process that needs to understand a document or request and then perform work in systems. The platform's products and ready-made solutions target enterprise scenarios, so it is worth evaluating one workflow against real examples. Success metrics should also include how many exceptions remain and what it takes to resolve them.
Features
- Orchestrate agents, automations, and people with Mozart Orchestrator.
- Ready-made solutions for service and business operations processes.
- Governance and control tools for running enterprise automation.
Business uses
- Classifying IT requests and starting a handling path based on the request type.
- Processing information in a supplier workflow and routing exceptions to the finance team.
Getting started
- Choose a process with fixed steps and varied documents or requests.
- Request a pilot that demonstrates both missing data and a deviation from procedure.
- Define who approves actions, who receives failures, and which metrics will be evaluated during the trial.
What to check
- Check which components the scenario requires and what is included in the license and runtime infrastructure.
- A ready-made solution still needs to be adapted to the organization's systems, data, and permission procedures.
Sources to check next
Vendor features and prices change. Confirm details on the linked official pages before you rely on them.