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Acuity Scheduling: work management features and setup
Acuity Scheduling is designed for booking service appointments. It combines scheduling, payment collection, and automation around the appointment.
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Overview
The system suits a business that sells time, such as consulting, coaching, or treatment services. Instead of managing every inquiry in a personal conversation, clients can choose a service and time based on the configured availability. Before launch, set the service duration, preparation time, and cancellation policy so the calendar reflects the business's constraints.
Features
- Online appointment booking
- Payment collection as part of scheduling
- Tools for managing the customer experience around appointments
Business uses
- Scheduling a consulting service with payment in advance
- Managing availability for service providers in different locations
Getting started
- Set up one service with a duration and price for testing
- Connect a calendar and the selected payment solution
- Test booking, rescheduling, and canceling an appointment from the client's perspective
What to check
- Check which payment gateways are supported in the business's country and required currency
- Check working hours, time zones, and buffer time between different services
Sources to check next
Vendor features and prices change. Confirm details on the linked official pages before you rely on them.