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RPA

Robotic process automation (RPA) uses software robots to perform repetitive actions, often through user interfaces. It can work alongside AI capabilities, but does not require a language model or AI agent.

Source content checked . English translation published 2026-10-27.

In business automation

Use RPA when work must be done through a system's screen and no suitable API connection is available. The robot clicks, types, and reads fields according to a defined process; it does not necessarily understand the meaning of a document.

Examples

These examples illustrate a possible workflow. Adapt the connections and rules to your own systems.

Business process example

An office receives an order spreadsheet from a legacy system. A robot opens each order, copies the customer number, and updates the status in a second system. A record that cannot be found goes into a review queue instead of being matched to a similar customer by guesswork.

Relevant tools

UiPath
Build robots that work with user interfaces; check permissions and the stability of the target screens.

What to check

  • A small screen change can break the process. Also check pop-up windows, expired logins, and missing fields.

Related terms

Sources